New workspaces and quotations
Demos, pricing, migration from spreadsheets, and setting up a school, clinic, ISP, SACCO or society.
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Contact
Talk to a person who knows your product
Sectorg3 is built and supported by Celebrity Rat Technologies SMC (U) Ltd in Kampala. Every message reaches a named department, and every product has staff who work on it daily — schools, healthcare facilities, ISP billing providers, SACCOs and community societies.
Support hours: Monday to Saturday, 08:00–18:00 East Africa Time. Urgent workspace incidents are triaged first.
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Direct contacts
Pick the desk that fits your question
One address per subject keeps requests traceable and gets you a faster, more accurate answer.
Help with a live workspace
Sign-in problems, module questions, billing reconciliation and anything that stops daily work.
Invoices, renewals and entitlements
Licence issue, extension, reinstatement, entitlement tokens and offline grace periods.
Access, correction and deletion
Rights under the Uganda Data Protection and Privacy Act, 2019, including school, patient and member records.
Product support lines
- School management: admissions, CBC assessment, fees, payroll and parent access — support@sectorg3.com
- Healthcare management: patients, clinics, diagnostics, pharmacy and revenue cycle — support@sectorg3.com
- ISP hotspot billing: subscribers, packages, sessions, invoices and router health — support@sectorg3.com
- SACCO and microfinance: savings, loans, teller activity and member self-service — support@sectorg3.com
- Community and society: membership, groups, dues, events and communication — support@sectorg3.com
Office and legal details
- Company: Celebrity Rat Technologies SMC (U) Ltd
- Office: P.O. Box 111358, Kololo Nyonyi Gardens, Kampala, Uganda
- Telephone / WhatsApp: +256 200 907129
- General email: info@sectorg3.com
- Data protection: privacy@sectorg3.com
- Legal: Terms and conditions, privacy policy, SaaS policy and disclaimer
We reply to most requests within one business day. Include your workspace name and product so the right team picks it up immediately.
Reporting a security issue
Send suspected vulnerabilities or data incidents to security@sectorg3.com with enough detail to reproduce the issue. Do not include live patient, student or member data. We acknowledge receipt, investigate under our incident process and coordinate disclosure with you before any public statement.